Our Team
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Customer Service Team
Lisa Arnold
Vice President Operations
Lisa O’Rourke
Assistant Manager, Human Resources and Operations
Leia Cook
Sr. Customer Operations Specialist, Vitamins and Grocery
Carrie Shank
Customer Operations Specialist, HBC
Spencer Pachta
Customer Operations Specialist, GM
Tracy Mahaney
Manager, Product Information & Item Setup Operations (PIM)
Don Harrison
VIP Associate
Sue Hardenbergh
Accounts Receivable/Payable Specialist
Jill Baldus
Customer Service Associate
Cindy Collins
Accounting/Deductions Associate
Kim Dwyer
Customer Service Specialist
For more information on Customer Service contact Lisa Arnold, Vice President of Operations.
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Vitamin Team
Tom Griffin
Vice President, Vitamins
Rachel Cooper
Business Development Manager, Vitamins
Melissa Gendreau
Assistant Business Development Manager, Vitamins
Lois Breidenstein
Assistant Business Development Manager, Vitamins
Abby Cousino
Team Lead of Promotions
Jodi Romero
Business Assistant, Vitamins
Heather McKenzie
Business Assistant, Vitamins
Monica McGrew
Business Assistant, e-commerce, Vitamins
Tricia Patty
Business Assistant, Promotions Execution, Vitamins
Todd Evertz
Category Insights Manager, Vitamins
Christina Tomondi
Category Insights Analyst
Leia Cook
Sr. Customer Operations Specialist, Vitamins and Grocery
Nick Feldkamp
Intern, Vitamins
For more information visit the Vitamins business unit page or contact Tom Griffin, Vice President - Vitamins.
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Grocery Team
Kris Durstock
Vice President, Grocery, Active Nutrition and Our Brands
John Kelly
Senior Assistant Business Development Manager, Grocery
Adam Harris
Assistant Business Development Manager, Grocery
Brian Rechenberg
Senior Category Insights Analyst (Sr. CIA)
Leia Cook
Sr. Customer Operations Specialist, Vitamins and Grocery
For more information visit the Grocery business unit page or contact Kris Durstock, Vice President - Grocery, Active Nutrition and Our Brands.
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Active Nutrition Team
Kris Durstock
Vice President, Grocery, Active Nutrition and Our Brands
Kevin Bonapfel
Business Development Manager, Active Nutrition
Andrew Chambers
Assistant Business Development Manager, Promotion Execution, Active Nutrition
Nancy Strahm
Business Assistant, Active Nutrition
Brian Rechenberg
Director of Analytics
Carrie Shank
Customer Operations Specialist, HBC
For more information visit the Active Nutrition business unit page or contact Kris Durstock, Vice President - Grocery, Active Nutrition and Our Brands.
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Health and Beauty Care (HBC) Team
Jennifer Knell
Director of HBC
Mercedes Quinn
Assistant Business Development Manager, Health Care
Karen Harrell
Assistant Business Development Manager, Health Care
Shelby Wilkens
Assistant Business Development Manager, Beauty Care
Open Position
Assistant Business Development Manager
Kerianne White
Business Assistant, Beauty Care
Chris Quinn
Director of Analytics
Carrie Shank
Customer Operations Specialist, HBC
For more information visit the Health and Beauty Care business unit pages or contact Jennifer Knell, Director of HBC.
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Our Brands Team
Kris Durstock
Vice President, Grocery, Active Nutrition and Our Brands
Stephanie Moss
Sr. Business Development Manager, Our Brands
Chris Quinn
Director of Analytics
Carrie Shank
Customer Operations Specialist, HBC
For more information visit the Our Brands business unit page or contact Kris Durstock, Vice President - Grocery, Active Nutrition and Our Brands.
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General Merchandise Team
John Love
Business Development Manager, DGM West Coast Office
Kathleen Wilkinson
Business Assistant, GM
Spencer Pachta
Customer Operations Specialist, GM
For more information visit the General Merchandise business unit page or contact John Love, Business Development Manager of General Merchandise.
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Analytics Team
Chris Quinn
Director of Analytics
Todd Evertz
Category Insights Manager, Vitamins
Brian Rechenberg
Senior Category Insights Analyst (Sr. CIA)
Christina Tomondi
Category Insights Analyst
Phi Lai
Sr. Business Intelligence Analyst (Sr. BIA)
For more information visit the Services page or contact Chris Quinn, Director of Analytics.
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